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The fourth phase of co-design consists in formulating the outcomes of the co-design process, which may consist in a variety of services. Unlike a quick-fit approach that only addresses immediate outcomes, the resilient-fit approach ensures sustainable and adaptive service development by considering a broader range of use cases, collaboration modalities, and time horizons. The outcomes phase supports this approach by helping synthetize key findings from the co-design process, strengthening stakeholder engagement, providing a strategic roadmap across different time horizons, and facilitating continuous improvement. It ensures that services are resilient, user-centric, and aligned with long-term goals, allowing them to adapt and sustain within a complex ecosystem.
Beyond the provision of a specific service, co-design may result in different outcomes, such as:
Capacity building - The co-design process enables the service developer to expand their expertise across a variety of fields. At the same time, users, like city stakeholders, gain familiarity with integrating data into their tools and practices and develop skills in collaborative work methods..
Research projects – The co-design process helps identify potential research areas with other users, focusing on broad topics of interest. Additionally, it opens pathways for collaboration with other service providers within the stakeholders ecosystems, who can address specific user needs by contributing complementary expertise and technical solutions.
Opportunities for subsequent collaboration - The co-design initiative can lead to a number of networking opportunities within professional communities, where the developed solutions and methodologies could be shared, potentially serving as models for adaptation in similar contexts elsewhere.
The materialization of these outcomes can unfold on various time horizons (short-term, mid- term, long-term). Therefore, it is essential to adopt a dynamic perspective that encourages the development of resilient and enduring relationships among the stakeholders involved in the co-design activities.
The toolkit tools to formalize and consider these outcomes under the form of a resilient action plan.
Worksheet 4.0 — Outcomes Diagram.pdfWorksheet 4
The outcomes diagram
This document focuses on Phase #4 of the co-design process, which corresponds to the formalisation of co-design outcomes. It introduces the Outcomes Diagram, a synthesis tool designed to capture, structure, and communicate the portfolio of actions, projects, and relationships emerging from the co-design process. By organising these outcomes in a clear and visual way, the diagram helps turn distributed insights and partial agreements into a shared, strategic representation of “what happens next” for each stakeholder.
Building on the technical and collaborative insights and achievements across all previous phases and used iteratively throughout the co-design workshops, the outcomes diagram transforms discussions and exploratory ideas into a coherent roadmap. It provides an operational framework for aligning stakeholders around shared objectives, clarifying the modalities of collaboration, and identifying concrete next steps across multiple time horizons (short-, mid-, and long-term). In doing so, it supports the construction of a dynamic project portfolio rather than a single isolated service or collaboration, which is central to the resilient- fit approach promoted by the DestinE Co-design.
Worksheet 4.1 — Sustainability Canvas.pdfWorksheet 4.1
Sustainability Canvas
The Sustainability Canvas is a practical co-design tool designed to help service providers ensure that DestinE-based services are not only innovative, but also technically robust, economically viable, and strategically durable. By articulating six interdependent dimensions— unique value proposition, user value, user relationship, technical solution, workflow and working model, and economic equation—the canvas provides a structured framework for examining what makes a service sustainable in the long term.
The Sustainability Canvas has been adapted to the specific constraints of Destination Earth, where services must combine scientific reliability, operational feasibility, and clear user value within a rapidly evolving technological ecosystem. It enables service providers to systematically map the technical and business foundations of their service, to identify gaps or inconsistencies, and to anticipate risks that may hinder adoption, maintenance, or scale-up. It is intentionally versatile: it supports creative ideation during early exploration, guides strategic planning as services mature, and facilitates communication with users, partners, and funders. Whether used to assess readiness, to structure development, or to consolidate insights from co-design workshops, it helps build a coherent and actionable perspective on the sustainability of services.
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